Contact
From Sofia is operated by:
Email: sofia@from-sofia.com
For any question regarding your purchase, access to the guide, payment or these terms, please contact us by email.
Terms of Sale
From Sofia sells a digital guide in PDF format for personal use.
The current price is displayed before purchase and is charged in US dollars (USD).
Payment is processed securely through Stripe. The digital product is delivered electronically after successful payment through Payhip.
By purchasing the guide, you receive a personal, non-transferable right to access and read the PDF.
You may not reproduce, redistribute, resell, publish, share, upload or commercially exploit the guide, in whole or in part, without prior written permission.
The guide is provided for informational and educational purposes only.
It does not constitute medical, psychological, legal, financial or professional advice.
No particular personal or relationship result is guaranteed. From Sofia does not guarantee that a reader will meet, attract, marry or build a relationship with any particular person.
The information in the guide represents general observations, perspectives and advice. How you use that information remains entirely your responsibility.
By completing a purchase, you confirm that you have reviewed the product description, price and nature of the digital product before payment.
These terms are governed by Swiss law, subject to any mandatory consumer rights that may apply in your country of residence.
Refund Policy
The guide is a digital product made available electronically after purchase.
Because access to the digital content is provided immediately, purchases are generally final once the guide has been delivered or accessed.
We do not provide refunds simply because you changed your mind, did not agree with the content, or decided after purchase that the guide was not suitable for you.
If you experience a technical problem that prevents you from receiving or accessing the file, please contact Sofia@from-sofia.com and we will make reasonable efforts to provide access.
If you believe you were charged incorrectly, please contact us before initiating a payment dispute so that we can review the issue.
Nothing in this policy limits any consumer right that cannot legally be excluded under applicable law.
Privacy Policy
We collect only the personal information reasonably necessary to operate this website, process purchases, provide access to the guide, respond to enquiries and improve our services.
Depending on how you use the website, this may include:
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your name and email address;
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information relating to your purchase;
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technical information such as IP address, browser, device and website activity;
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information you voluntarily provide when contacting us.
Payments are processed by Stripe.
Digital product delivery and order management are provided through Payhip.
The website is hosted and operated using Wix.
These providers may process personal data according to their own privacy policies and may process data outside Switzerland.
We do not receive or store your full payment card details.
We may also use analytics, advertising and conversion-measurement technologies, including services provided by Google, to understand website usage and measure advertising performance.
These technologies may use cookies or similar technologies. Where required, you will be given the opportunity to manage your cookie preferences.
We do not sell your personal information.
Personal data is retained only for as long as reasonably necessary for the purposes described above, including legal, accounting and fraud-prevention requirements.
You may contact us to ask about the personal data we hold about you or to request correction or deletion where applicable.
For privacy-related questions, contact:
This policy may be updated when our website, service providers or legal requirements change.
Last updated: June 2026